At El Mansour Import, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or use our website and services.

 

1. Information We Collect

When you interact with our platform, we may collect the following types of information:

• Personal Information: Name, phone number, email address, country of residence.

• Vehicle Preferences: Your interests related to car brands, models, and budget.

• Technical Data: IP address, browser type, device information, and language preferences.

• Communication Data: Messages or inquiries you send to us through contact forms or support channels.

We do not collect or store payment information, as all transactions are handled offline or via bank transfer.

 

2. How We Use Your Information

We use your data for the following purposes:

• To respond to your inquiries or requests.

• To help you choose the right vehicle and provide import support.

• To show relevant vehicle listings and offers based on your location and preferences.

• To improve our services, website experience, and language compatibility.

• To contact you about your interest or ongoing requests related to car imports.

 

3. Sharing Your Information

We do not sell or share your personal information with third parties for commercial purposes.

We may share your data with:

• Our internal staff to provide you with service and support.

• Third-party logistics or customs partners only if you initiate a transaction requiring their involvement.

• Legal authorities when required to comply with applicable laws or regulations.

 

4. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, loss, or misuse. However, no online system is 100% secure, so we advise users to avoid sharing sensitive personal information unless necessary.

 

5. International Users

Since we serve users from various countries including Algeria, KSA, Morocco, France, Nigeria, Tunisia, Iraq, Libya, and the UAE, your data may be processed or stored in multiple jurisdictions depending on our server location and business operations.

 

6. Cookies

Our website uses cookies to enhance user experience, remember preferences, and gather usage analytics. You can choose to disable cookies via your browser settings.

 

7. Your Rights

You have the right to:

• Request access to the personal data we hold about you.

• Ask us to correct or delete your data.

• Withdraw consent to receive communications.

• Request the removal of your data from our system (subject to legal obligations).

To make any such requests, please contact us at:

📧 Email: team@elmansourimport.com